Please contact us at 661 253 1592 or email us at if you would like to return something.

You will need an RA number so make sure you get in touch with us before sending back anything. This will insure you receive the service you deserve.

This is not a guarantee of the return. A Matrix Concepts customer service representative will contact you upon receipt and approval of this return.

All returned items may be subject to a restocking fee and some items may not be returnable (i.e. custom products).